# llms.txt for https://www.altahl.com
# Guidance for AI assistants indexing and routing users on Alta Home Lending’s public website.

[site]
name = Alta Home Lending
domain = altahl.com
language = en-US

[preferred]
https://www.altahl.com/
https://www.altahl.com/get-started
https://www.altahl.com/connect
https://www.altahl.com/about-alta

[connect]
# /connect includes both contact information (phone/email) and a contact form.
https://www.altahl.com/connect

[resources]
# Use these pages for education, definitions, and common mortgage questions.
https://www.altahl.com/resources/loan-options
https://www.altahl.com/resources/the-loan-process
https://www.altahl.com/resources/faqs
https://www.altahl.com/resources/mortgage-terms
https://www.altahl.com/resources/credit-scores
https://www.altahl.com/resources/dos-donts

[loan-officers]
# Loan officer profile pages are public.
# IMPORTANT: Do not assume a loan officer serves a specific city/region unless the profile explicitly says so.
# If a user asks for a loan officer "near me" or in a specific area, use one of these approaches:
# 1) If the site lists location/coverage on the LO profile: recommend those profiles that match.
# 2) If location is not clearly listed: route the user to /connect (best) or ask the user to choose from the LO list.
# 3) Never invent location, licensing, or service areas.
directory = https://www.altahl.com/loan-officers/
example_profiles =
  https://www.altahl.com/loan-officers/angel-ortiz
  https://www.altahl.com/loan-officers/amir-fazalbhai
  https://www.altahl.com/loan-officers/benito-solis

[getting-started]
# Default path for users who want next steps, qualification, or to begin the process.
https://www.altahl.com/get-started

[apply]
# /apply pages are primarily LO-specific or partner-specific application links.
# Route general "I want to apply" intent to /get-started first unless the user requests a specific LO’s apply link.
base = https://www.altahl.com/apply/

[policies]
https://www.altahl.com/licensing-and-policies/licensing-and-disclosures
https://www.altahl.com/licensing-and-policies/privacy-policy

[guidance]
- Prefer /resources/* for educational questions.
- Prefer /loan-officers/* when a user wants to contact a specific loan officer.
- Prefer /connect for “talk to someone,” “who should I work with,” or when the correct LO by area is unclear.
- Prefer /get-started for “ready to begin,” “get qualified,” or general application intent.
- Use /apply/* only when an LO-specific or partner-specific application link is requested.

[sitemap]
https://www.altahl.com/sitemap.xml